myapple.lk (referred to as “we”, “us”, or “our” in this policy) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, create an account, make a purchase, or interact with us in any other way.   

Collection of Personal Information

We may collect personal information from you when you visit our website, create an account, make a purchase, or interact with us in any other way. This personal information may include:   

• Name
• Contact details (phone number, email address)
• Billing and shipping address
• Payment information
• Device information (when you access our website)

Use of Personal Information

We use the personal information collected from you for the following purposes:

• To process and fulfill your orders for Apple products and accessories.   
• To communicate with you about your orders, promotions, and other relevant information about Apple products and services.
• To improve our website and services to provide you with a better shopping experience.
• To respond to your queries and requests about Apple products or our services.
• To comply with legal requirements in Sri Lanka.

Sharing of Personal Information

We do not sell or rent your personal information to any third parties. However, we may share your personal information with our trusted partners who assist us in providing our services, such as:  

• Delivery partners to fulfill your orders.
• Payment gateway providers to process your transactions securely.
• Authorized Apple service providers for warranty or repair services.

We ensure that our partners only use your personal information for the specific purposes authorized by us and that they maintain appropriate security measures to protect your information.

Security of Personal Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.   

Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law in Sri Lanka.  

Your Rights

You have the right to:

• Access and review your personal information that we hold.
• Rectify any inaccuracies in your personal information.
• Request deletion of your personal information, subject to legal and regulatory requirements.
• Object to the processing of your personal information for marketing purposes.   
• Request that we restrict the processing of your personal information.

To exercise any of these rights, please contact us at info@myapple.lk.   

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.   

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we process your personal information, please contact us at:   

Email: info@myapple.lk